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The ACP-120 exam covers a range of topics related to Jira Cloud administration, including user management, project configuration, issue tracking, and reporting. ACP-120 exam is designed to test the candidate's ability to configure and manage Jira Cloud instances to meet specific business requirements. ACP-120 exam also tests the candidate's ability to identify and troubleshoot common issues that may arise in Jira Cloud instances.

The Jira Cloud Administrator certification exam covers a wide range of topics related to Jira Cloud administration, including creating and managing projects, customizing workflows, configuring permissions, managing users and groups, and configuring Jira add-ons. ACP-120 Exam also tests the individual’s knowledge of Jira administration best practices, including performance optimization, security, and backup and recovery techniques.

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The ATLASSIAN ACP-120 Exam is designed to test a candidate's ability to configure and manage JIRA Cloud instances, including user management, workflows, custom fields, and permissions. It also tests the candidate's knowledge of JIRA Cloud administration, including project administration, issue management, and reporting. Candidates who pass the exam will be able to demonstrate an understanding of JIRA Cloud and will be able to apply their skills to real-world scenarios.

ATLASSIAN Jira Cloud Administrator Sample Questions (Q48-Q53):

NEW QUESTION # 48
Peter is building a workflow in his team-managed project. He can add several rules to his workflow except for one rule. Identify that rule.

• A. Rule to ensure only Peter can approve Stories.
• B. Rule to reopen Sub-tasks when reopening Stories.
• C. Rule to clear the Description when reopening.
• D. Rule to clear the Assignee when closing.
• E. Rule to ensure only the Reporter can close bugs.

Answer: B

Explanation:
In team-managed projects, workflows are simplified and configured withinProject settings > Workflow.
Users (typically project admins) can add rules to transitions, such as clearing fields, restricting transitions, or setting field values. However, team-managed workflows do not support complex automation-like rules, such as automatically reopening Sub-tasks when a Story is reopened, as this requires interacting with related issues (Sub-tasks), which is not supported out-of-box in team-managed workflow rules.
* Explanation of the Correct Answer (Option B):
* The rule toreopen Sub-tasks when reopening Storiesrequires a workflow rule to detect the transition of a Story to an open status and then automatically transition its Sub-tasks to an open status. Team-managed workflows do not support rules that affect related issues (e.g., Sub-tasks) during a transition. This functionality requires Jira automation or a company-managed project workflow with custom post functions, which are not available in team-managed projects.
* Exact Extract from Documentation:
Configure workflows in team-managed projects
Team-managed projects use simplified workflows that allow adding rules to transitions, such as:
* Restricting transitions to specific users or roles.
* Setting or clearing field values (e.g., Assignee, Description).
* Requiring fields to be filled.Rules are limited to the issue being transitioned and cannot affect related issues (e.g., Sub-tasks, Epics). To automate actions on related issues, use Jira automation rules.Note: Team-managed workflows are project-specific and edited inProject settings > Workflow.(Source: Atlassian Support Documentation, "Configure workflows in team-managed projects")
* Why This Fits: The rule to reopen Sub-tasks requires interacting with related issues (Sub-tasks), which is beyond the capabilities of team-managed workflow rules, making Option B the correct answer.
* Why Other Options Are Incorrect:
* Rule to clear the Assignee when closing (Option A):
* Team-managed workflows support rules to clear fields during a transition. A rule can be added to the transition to theClosedstatus to clear theAssigneefield.
* Extract from Documentation:
You can add a rule to a transition to clear a field, such as Assignee, when moving to a status like Closed.
(Source: Atlassian Support Documentation, "Configure workflows in team-managed projects")
* Rule to ensure only Peter can approve Stories (Option C):
* Team-managed workflows allow restricting transitions to specific users or roles. A rule can be added to the transition to anApprovedstatus to allow only Peter to perform it.
* Extract from Documentation:
Add a rule to restrict a transition to a specific user (e.g., Peter) or role, ensuring only they can move issues to a status like Approved.
(Source: Atlassian Support Documentation, "Configure workflows in team-managed projects")
* Rule to clear the Description when reopening (Option D):
* Team-managed workflows support clearing fields during transitions. A rule can be added to the transition to anOpenstatus to clear theDescriptionfield.
* Extract from Documentation:
Rules can clear fields like Description during a transition, such as when reopening an issue.
(Source: Atlassian Support Documentation, "Configure workflows in team-managed projects")
* Rule to ensure only the Reporter can close bugs (Option E):
* Team-managed workflows allow restricting transitions to specific users, including the Reporter. A rule can be added to the transition to theClosedstatus for bugs to allow only the Reporter to perform it.
* Extract from Documentation:
Restrict a transition to the Reporter to ensure only they can move issues to a status like Closed.
(Source: Atlassian Support Documentation, "Configure workflows in team-managed projects")
* Additional Notes:
* Team-managed workflows are designed for simplicity, with rules limited to the issue being transitioned. Complex logic, such as affecting Sub-tasks (Option B), requires Jira automation rules, which are separate from workflow rules.
* Peter, as a project admin in a team-managed project, can edit the workflow inProject settings > Workflow.
:
Atlassian Support Documentation:Configure workflows in team-managed projects Atlassian Support Documentation:Automate your Jira Cloud instance

 

NEW QUESTION # 49
Billie needs to perform various restricted tasks in the system. You must decide whether to grant her site admin or organization admin privileges.
Identify two reasons why you must make her an organization admin (Choose two)

• A. Billie needs to enable other users to be site or product admins
• B. Billie needs to remove users from the site
• C. Billie needs to make changes to user's profiles
• D. Billie needs to enable other users to be organization admins
• E. Billie needs to log in as other users for troubleshooting user accounts

Answer: C,E

 

NEW QUESTION # 50
Two projects were created as follows:
* OPS1: Created from the Procurement project template.
* OPS2: Created from the Process Control project template.You need to create project OPS3. You want it to have the same components as OPS1 but the same schemes as OPS2. How should OPS3 be created?

• A. With a shared configuration with OPS1 from the Process Control project template
• B. With a shared configuration with OPS2 from the Procurement project template

Answer: B

Explanation:
Requirements for OPS3:
* Same Components as OPS1:Components are configurationswithina project, not typically part of the shared scheme setup during creation.
* Same Schemes as OPS2:Schemes (Workflow Scheme, Issue Type Scheme, Screen Schemes, Field Configuration Scheme, Permission Scheme, etc.) define the core configuration and behavior of a project.
How Project Creation Options Work:
* Creating from a Template:Sets up a project with anew setof schemes and configurations based on the chosen template. The new project doesnotinitially share schemes with any other project.
* Creating with Shared Configuration:When you create a project and choose "Share settings with an existing project" (e.g., share with OPS2), the new project (OPS3) uses theexact same scheme objectsas the existing project (OPS2). Changes to these schemes will affect both projects. This is the mechanism to ensure OPS3 has the same schemes as OPS2.
Analyzing the Options:
* with a shared configuration with OPS1 from the Process Control project template
* Shared configuration with OPS1: This would give OPS3 the sameschemesas OPS1. This contradicts Requirement 2 (needs schemes from OPS2).
* from the Process Control project template: Choosing a template is generally an alternative to sharing configuration. If you share configuration, the template choice is irrelevant for the schemes. This part makes the option confusing, but the core action (sharing with OPS1) is incorrect based on the scheme requirement.
* with a shared configuration with OPS2 from the Procurement project template
* Shared configuration with OPS2: This would give OPS3 the sameschemesas OPS2. Thissatisfies Requirement 2.
* from the Procurement project template: As above, the template choice is confusing when sharing configuration. However, the critical action (sharing schemes with OPS2) aligns with the requirement.
Addressing the Component Requirement:
Neither "creating from a template" nor "creating with shared configuration" will automatically copy the Componentsfrom OPS1 to OPS3. Components need to be set up manually within the OPS3 project after it has been created.
Conclusion:
To meet the requirement of having the sameschemesas OPS2, youmustcreate OPS3 using the "Share settings with an existing project" option and select OPS2. Option B correctly specifies sharing the configuration with OPS2.
The mention of the template in Option B is likely extraneous or indicates a slightly flawed understanding in the question's options, but the core part "shared configuration with OPS2" is thecorrect action to satisfy the scheme requirement. The component requirement must be handled separately after project creation.
Therefore, the correct approach described in the options is:
with a shared configuration with OPS2 from the Procurement project template

 

NEW QUESTION # 51
Currently, the 'Affects Version/s' field is populated on issues in a particular company-managed project. Now, you want to hide it when viewing issues and to hide its values when viewing filter results. Where would you go to make the change?

• A. Issue layout
• B. Screen
• C. Custom field context
• D. Issue detail view
• E. Field configuration

Answer: A

Explanation:
To hide theAffects Version/sfield when viewing issues and in filter results in a company-managed project, you need to configure theissue layout(Option E). The issue layout determines which fields are displayed or hidden in the issue view and affects how fields appear in filter results.
* Explanation of the Correct Answer (Option E):
* Theissue layoutin a company-managed project controls the visibility and arrangement of fields in the issue view (when viewing an issue) and influences how fields are displayed in filter results (e.
g., in issue navigator or boards). To hide theAffects Version/sfield, you can move it to the Hidden fieldssection in the issue layout. This ensures the field is not shown in the issue view or filter results, even if it contains values.
* Exact Extract from Documentation:
Configure issue layouts in company-managed projects
Issue layouts define which fields are displayed, hidden, or placed in the context panel when viewing issues.
They also influence field visibility in filter results.
To hide a field:
* Go toProject settings > Issue layout.
* Select the issue type or screen to configure.
* Move the field (e.g., Affects Version/s) to theHidden fieldssection.Note: Hiding a field in the issue layout does not remove it from screens used for Create or Edit operations, but it prevents it from appearing in the issue view and filter results.(Source: Atlassian Support Documentation, "Configure issue layouts in Jira Cloud")
* Why This Fits: Theissue layoutdirectly controls field visibility in the issue viewand filter results, making it the correct place to hide theAffects Version/sfield, satisfying both requirements.
* Why Other Options Are Incorrect:
* Issue detail view (Option A):
* Theissue detail viewis part of the issue view interface and is not a configuration setting. It is affected by the issue layout but cannot be directly modified to hide fields.
* Extract from Documentation:
The issue detail view displays fields based on the issue layout configuration. To hide fields, configure the issue layout inProject settings > Issue layout.
(Source: Atlassian Support Documentation, "Configure issue layouts in Jira Cloud")
* Field configuration (Option B):
* Field configurationscontrol whether fields are required, optional, or hidden for specific issue types. Hiding a field in a field configuration removes it from all operations (Create, Edit, View), which would preventAffects Version/sfrom being populated at all. The requirement is to hide the field only when viewing and in filter results, not to remove it entirely, so field configuration is not suitable.
* Extract from Documentation:
Hiding a field in a field configuration removes it from all screens and operations. Use issue layouts to hide fields in the issue view and filter results.
(Source: Atlassian Support Documentation, "Configure field settings")
* Custom field context (Option C):
* Custom field contextsdefine the options and default values for a custom field across projects or issue types. TheAffects Version/sfield is a system field, not a custom field, and contexts do not control field visibility in the issue view or filter results.
* Extract from Documentation:
Custom field contexts apply to custom fields and manage options, not visibility. System fields likeAffects Version/sare not affected by contexts.
(Source: Atlassian Support Documentation, "Manage custom fields in Jira Cloud")
* Screen (Option D):
* Screensdetermine which fields appear during issue operations (Create, Edit, View).
RemovingAffects Version/sfrom a screen would affect Create or Edit operations, not just viewing, and would not specifically hide the field in filter results. The issue layout is the correct place for view-specific changes.
* Extract from Documentation:
Screens control fields for Create, Edit, and View operations. To hide fields in the issue view and filter results, use the issue layout.
(Source: Atlassian Support Documentation, "Configure screens in Jira Cloud")
* Additional Notes:
* Configuring the issue layout requiresproject adminprivileges and is done inProject settings > Issue layout.
* HidingAffects Version/sin the issue layout does not remove its values from the database; it only prevents display in the issue view and filter results.
* Ensure the field remains on relevant screens for Create/Edit if it needs to continue being populated.
:
Atlassian Support Documentation:Configure issue layouts in Jira Cloud
Atlassian Support Documentation:Configure field settings
Atlassian Support Documentation:Manage custom fields in Jira Cloud
Atlassian Support Documentation:Configure screens in Jira Cloud

 

NEW QUESTION # 52
You were asked to modify the only workflow in a company-managed project. Which two requirements can be satisfied using only out-of-box functionality? (Choose two.)

• A. Automatically reassign an issue when Priority is edited.
• B. Only members of Testers project role can transition to Passed.
• C. Automatically set Due Date based on the issue type.
• D. Automatically clear Assignee when transitioning to Pending.
• E. Only a subset of project users should be able to create epics.

Answer: B,D

Explanation:
In a company-managed project, workflows define the statuses and transitions for issues. Modifying a workflow using out-of-box functionality involves addingconditions,validators,post functions, orproperties to transitions. The two requirements that can be satisfied using only out-of-box functionality are automatically clear Assignee when transitioning to Pending(Option C) andonly members of Testers project role can transition to Passed(Option E).
* Explanation of the Correct Answers:
* Automatically clear Assignee when transitioning to Pending (Option C):
* This requirement can be met by adding apost functionto the workflow transition to the Pendingstatus. The out-of-boxClear Field Valuepost function can be used to clear the Assigneefield during the transition.
* Exact Extract from Documentation:
Configure workflow post functions
Post functions are executed after a transition is completed and can update issue fields or perform other actions. Out-of-box post functions include:
* Clear Field Value: Clears the value of a specified field (e.g., Assignee).To add a post function:
* Go toSettings > Issues > Workflows.
* Edit the workflow and select the transition to Pending.
* Add theClear Field Valuepost function and chooseAssignee.Note: Post functions are executed automatically during the transition, requiring no additional configuration.(Source: Atlassian Support Documentation, "Configure advanced work item workflows")
* Why This Fits: TheClear Field Valuepost function is an out-of-box feature that directly clears theAssigneefield during the transition toPending, satisfying the requirement without custom scripting or apps.
* Only members of Testers project role can transition to Passed (Option E):
* This requirement can be met by adding aconditionto the workflow transition to thePassed status. The out-of-boxUser Is In Project Rolecondition can restrict the transition to members of theTestersproject role.
* Exact Extract from Documentation:
Configure workflow conditions
Conditions restrict who can execute a workflow transition. Out-of-box conditions include:
* User Is In Project Role: Allows only users in a specified project role (e.g., Testers) to perform the transition.To add a condition:
* Go toSettings > Issues > Workflows.
* Edit the workflow and select the transition to Passed.
* Add theUser Is In Project Rolecondition and select theTestersrole.Note: Conditions are evaluated before the transition is displayed, ensuring only authorized users see the option.(Source: Atlassian Support Documentation, "Configure advanced work item workflows")
* Why This Fits: TheUser Is In Project Rolecondition is an out-of-box feature that restricts thePassedtransition to theTestersproject role, satisfying the requirement without custom scripting or apps.
* Why Other Options Are Incorrect:
* Automatically set Due Date based on the issue type (Option A):
* Out-of-box post functions allow setting a field to a specific value (e.g.,Update Issue Field) but do not support conditional logic based on issue type (e.g., setting different due dates for different issue types). This requirement would require a scripted post function or an automation rule, which goes beyond out-of-box workflow functionality.
* Extract from Documentation:
Out-of-box post functions can update fields with static values (e.g., set Due Date to a specific date).
Conditional logic based on issue type requires automation rules or third-party apps.
(Source: Atlassian Support Documentation, "Configure advanced work item workflows")
* Only a subset of project users should be able to create epics (Option B):
* Creating epics is controlled by theCreate Issuespermission in the project's permission scheme, not by workflow settings. While permissions can be restricted to a subset of users (e.g., a group or role), this is not a workflow modification. Additionally, restricting epic creation specifically (versus other issue types) requires issue type-specific permissions, which are not supported out-of-box without advanced configuration or apps.
* Extract from Documentation:
TheCreate Issuespermission controls who can create issues, including epics. Issue type-specific restrictions require advanced permission schemes or apps, not workflow changes.
(Source: Atlassian Support Documentation, "Manage permissions in Jira Cloud")
* Automatically reassign an issue when Priority is edited (Option D):
* Reassigning an issue when thePriorityfield is edited is not possible with out-of-box workflow post functions, as post functions are tied to transitions, not field edits. This requirement would require a Jira automation rule or a scripted listener, which goes beyond out-of-box workflow functionality.
* Extract from Documentation:
Post functions are executed during workflow transitions, not field edits. To react to field changes like Priority, use Jira automation or third-party apps.
(Source: Atlassian Support Documentation, "Automate your Jira Cloud instance")
* Additional Notes:
* Modifying workflows requiresJira administratorprivileges, as workflows are managed at the system level (Settings > Issues > Workflows).
* Out-of-box functionality refers to native Jira features without scripting, third-party apps, or automation rules. Options C and E leverage standard post functions and conditions, while A, B, and D require additional logic or non-workflow configurations.
:
Atlassian Support Documentation:Configure advanced work item workflows
Atlassian Support Documentation:Manage permissions in Jira Cloud
Atlassian Support Documentation:Automate your Jira Cloud instance

 

NEW QUESTION # 53
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